At EvokeWear, we are dedicated to providing excellent service and a seamless shopping experience. Our team works diligently to ensure customer satisfaction and high-quality products.
1. Our Team
EvokeWear is powered by a passionate team of fashion experts, customer support specialists, and logistics professionals. We are committed to delivering trendy and high-quality women’s clothing while ensuring a smooth and enjoyable shopping experience for our customers.
2. Customer Service Commitment
We prioritize our customers by offering:
- Friendly and professional support
- Prompt responses to inquiries
- Efficient order processing and fulfillment
- Hassle-free returns and exchanges
3. Service Availability
Our customer service team is available:
- Monday – Friday: 9:00 AM – 6:00 PM (CST)
- Saturday – Sunday: Closed
For any questions or concerns, reach out to us via: - Email: support@stockxvipvip.store
- Phone: +1 510-295-0558
4. Order Fulfillment & Processing
- Orders are processed within 1-3 business days.
- Customers will receive order confirmation and tracking details via email.
- Any order-related issues should be reported within 7 days of delivery.
5. Quality Assurance
We stand by the quality of our products. Before shipping, each item undergoes a thorough quality check to ensure it meets our high standards.
6. Dispute Resolution & Customer Satisfaction
- If you are dissatisfied with your order, please contact our support team for a resolution.
- We strive to resolve disputes amicably through replacements, refunds, or store credit where applicable.
7. Privacy & Security
Your privacy is important to us. All personal information provided during transactions is securely stored and protected according to our Privacy Policy.
8. Contact Us
For assistance, feel free to reach out:
- Email: support@stockxvipvip.store
- Phone: +1 510-295-0558
- Address: 1616 Hwy 49, Perkinston, Mississippi 39573