1. What is EvokeWear?
EvokeWear is an online fashion store offering a curated collection of stylish and high-quality women’s clothing.
2. Where is EvokeWear based?
Our company is located at 1616 Hwy 49, Perkinston, Mississippi 39573.
3. What payment methods do you accept?
We accept major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways.
4. Do you offer international shipping?
Yes, we ship worldwide. Shipping rates and delivery times vary based on the destination.
5. How long does shipping take?
- Domestic Orders: 5-7 business days
- International Orders: 10-20 business days
Processing times may vary during peak seasons.
6. How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can track your order on our website.
7. What is your return and exchange policy?
We accept returns and exchanges within 30 days of delivery. Items must be unused, in original packaging, and with all tags attached. Customers are responsible for return shipping costs unless the item is defective or incorrect.
8. How do I initiate a return?
To start a return, contact us at support@stockxvipvip.store with your order number and reason for return. Our support team will guide you through the process.
9. Can I cancel or modify my order after placing it?
Orders can be modified or canceled within 24 hours of placement. After this timeframe, we cannot guarantee changes.
10. What should I do if I receive a defective or incorrect item?
If you receive a damaged or incorrect item, please contact us at support@stockxvipvip.store within 7 days of delivery with photos of the item. We will arrange for a replacement or refund.
11. Do you offer discounts or promotions?
Yes! Subscribe to our newsletter or follow us on social media for exclusive discounts and special promotions.
12. How do I contact customer support?
You can reach us via:
- Email: support@stockxvipvip.store
- Phone: +1 510-295-0558